PawBridge provides dedicated support for pet relocation from Japan to Australia, giving you peace of mind from preparation through to arrival.

Because every pet and family is different, our optional services can be tailored to suit your individual needs and concerns.

Japan → Australia

✓ 　Personalised relocation planning and step-by-step guidance

✓ 　Guidance on required veterinary treatments and tests

✓ 　Japanese export documentation preparation and submission

✓ 　Australian import documentation preparation and submission

✓ 　Coordination with airlines and pet transport providers

✓ 　IATA-compliant crate guidance

✓ 　Dedicated support through departure day

✓ 　Ongoing support through quarantine release

  • Add-on services are available anytime.

    • Veterinary interpretation support in Japan (Remote)

      We can provide remote English–Japanese interpretation, helping you feel confident and understood during your pet’s vet visit in Japan.

    • Arranging pet transport in Australia (Post-Arrival & Post-Quarantine)

      Dogs and cats arriving in Australia must undergo an 10‑day quarantine at the Melbourne Post‑Entry Quarantine facility.
      After quarantine, we can arrange transport for your pet to your preferred destination anywhere in Australia.

    • Pet accommodation in Australia (Post-Arrival & Post-Quarantine)

      After your pet’s quarantine at the Melbourne Post‑Entry Quarantine facility, we can organise trusted pet accommodation in your preferred area until you’re ready to be reunited.

    • Actual transport (Japan → Australia)
      PawBridge coordinates with transport companies and manages the necessary paperwork, but since all pet travel must be arranged as cargo, the transport itself is handled by specialized providers.

    • Domestic transport within Japan
      We can advise on domestic transport routes, but actual transportation within Japan is not included.

    • Vet fees
      All veterinary-related fees are not included. PawBridge provides guidance via our original support form, but owners are responsible for scheduling and attending appointments.

    • Preparation of necessary items
      Items such as crates and water bottles are not included.

    • On-site support
      PawBridge does not provide in-person support at the airport, vet, or quarantine facility.

  • View our Terms and Conditions.

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Steps to Relocating Your Pet

  • 01

    Confirm Import Eligibility

    We begin by confirming that your pet meets Australia's import requirements. As these requirements can change, it's important to plan using the latest information.


    How PawBridge Helps

    ✓ Confirm your pet's import eligibility
    ✓ Provide a personalised timeline and guide you through the process

  • 02

    Microchipping & Identity Verification

    Your pet must be microchipped with an ISO-compliant microchip before completing identity verification with the Japanese Animal Quarantine Service. This is an important step that affects your travel schedule.

    How PawBridge Helps

    ✓ Prepare the required applications and documentation for the Japanese Animal Quarantine Service
    ✓ Guide you through the identity verification process

  • 03

    Import Permit & Quarantine Booking

    After applying for your Import Permit, the next step is to reserve a place at the Mickleham Post Entry Quarantine (PEQ) facility in Melbourne. Both should be arranged as early as possible.

    How PawBridge Helps

    ✓ Preparing and submitting your Import Permit application
    ✓ Booking your PEQ reservation
    ✓ Liaising with the quarantine facility on your behalf

  • 04

    Health Requirements & Travel Preparation

    Your pet completes all required health checks, vaccinations, treatments, and testing while we coordinate the travel preparations.

    How PawBridge Helps

    ✓ Advise on health requirements and timelines
    ✓ Assist with antibody testing and documentation
    ✓ Coordinate paperwork with the transport provider
    ✓ Advise on IATA-compliant travel crates

  • 05

    Departure & Arrival

    After the final veterinary examination and export inspection, your pet travels to Australia. Following quarantine, it's time for your reunion.

    How PawBridge Helps

    ✓ Guide you through the final veterinary and export procedures
    ✓ Prepare you for departure day
    ✓ Support you during your pet's PEQ stay
    ✓ Arrange domestic transport after quarantine (optional)

FAQ

  • For pets traveling from Japan to Australia, begin with identity verification by the Japanese Animal Quarantine Service, and plan at least six months in advance, since pets cannot depart until 180 days after the check.

  • Upon arrival in Australia, pets are required to stay at the Mickleham Post Entry Quarantine (PEQ) facility in Melbourne for a minimum of 10 days.

    Once the quarantine period is complete, you can collect your pet according to your preference:

    • Pick up in person

    • Domestic transport arranged by PawBridge (add-on service)

  • Actual transport (Japan → Australia)
    PawBridge coordinates with transport companies and manages the necessary paperwork, but since all pet travel must be arranged as cargo, the transport itself is handled by specialized providers.

    Domestic transport within Japan
    We can advise on domestic transport routes, but actual transportation within Japan is not included.

    Vet fees
    All veterinary-related fees are not included. PawBridge provides guidance via our original support form, but owners are responsible for scheduling and attending appointments.

    Preparation of necessary items
    Items such as crates and water bottles are not included.

    On-site support
    PawBridge does not provide in-person support at the airport, vet, or quarantine facility.

    However, PawBridge is here to tailor support to your needs. The following add-on services are available:

    • Arranging domestic transport for your pet after quarantine in Australia

    • Arranging accommodation for your pet after quarantine

  • PawBridge’s service fee for arranging your pet’s travel from Japan to Australia starts at AUD $1,400.

    A separate fee applies for the import permit and for Mickleham Pet Quarantine Facility (PEQ) in Melbourne. These fees are set by the Australian government.

    Costs may vary depending on the services you require and your pet’s circumstances. Get a Quote now to receive a personalized estimate.

  • You can pay by:

    • Credit or debit card (Visa, Mastercard, American Express, JCB, Diners Club)

    • Bank Transfer (Australian Bank Account)

    • Other payment options (Google Pay, Apple Pay, Link by Stripe)

    Note: Payments are processed in Australian dollars (AUD), and your card provider or payment service may apply international or currency conversion fees.

    • Making Changes
      You can request changes after payment, but additional fees may apply depending on the type of change and how far along your pet’s arrangements are.

    • Cancellations
      PawBridge service fees are generally non-refundable. However, partial refunds for fees to authorities may be possible, depending on the progress of the process.

Peace of Mind for Your Pet’s Journey

There is plenty of information online about pet travel, which can be helpful for getting a general idea of the process. However, pet travel requires meeting specific requirements, following strict time frames, and keeping up with quarantine rules that have changed multiple times over the years.

While articles or AI searches can provide partial information, it is important to ensure that the information is up to date and accurate. You want to avoid a situation where, on the day of travel, your pet does not meet all the necessary requirements

PawBridge provides the best possible support based on the latest information from both the Japanese and Australian governments, ensuring your beloved pet can travel safely and smoothly.

No one left behind——

Keeping families together across borders.

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